Privacy Policy

Rolinquenthas.com is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect: Personal Information: Name, email address, phone number, financial information relevant to coaching services, and any information you voluntarily provide through forms or communications.

Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on pages, and other usage analytics through cookies and similar technologies.

How We Use Your Information:

  • To provide financial coaching services and personalised advice
  • To communicate with you about our services and respond to inquiries
  • To process payments and maintain financial records
  • To improve our services and website functionality
  • To send relevant financial insights and updates (with your consent)
  • To comply with legal obligations and regulatory requirements

Information Sharing and Disclosure: We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in delivering our services (under strict confidentiality agreements)

Data Security: We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights Under Australian Privacy Law:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information (subject to legal requirements)
  • Right to restrict processing of your information
  • Right to data portability
  • Right to withdraw consent for marketing communications

Data Retention: We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records may be retained for up to 7 years as required by Australian taxation law.

International Data Transfers: Your information may be processed outside Australia. We ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

Children's Privacy: Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy: We may update this Privacy Policy periodically. We will notify you of significant changes through our website or direct communication.

Contact Information: Privacy Officer: privacy@rolinquenthas.com Phone: +61 2 8765 4321 Address: Suite 15, 123 Collins Street, Melbourne VIC 3000, Australia

Complaints Process: If you have concerns about our privacy practices, please contact our Privacy Officer. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Effective Date: June 20, 2025